If your contact center works with residential home service contractors (HVAC, Plumbing, & Electrical), our agent experience platform will transform your business!
With a full calendar integration and real-time availability, Relate CX operates as a capacity-management system that helps companies dispatch for profits.
Relate CX provides a clear view of all locations and all trades, allowing your team to convert more calls into revenue and leave customers with a positive experience.
Every CSR on your team can handle calls from multiple locations and multiple trades, increasing agent efficiency and reducing overall cost per call.
BETTER BOOKING SYSTEM
Relate CX connects your CRMs on the backend to a single, unified call experience for all the agents in your contact center.
This allows you to build a highly efficient, highly scalable team, quicker and at a lower ongoing cost.
BETTER CUSTOMER EXPERIENCE
Relate CX helps your team provide the right solution for the moment, without hesitation.
It ditches the old, rigid scripting model in favor of clear, simple conversations that convert more calls into revenue and leave customers feeling heard and helped!
With Relate CX, you can put an end to the chaos of juggling multiple CRMs. Say goodbye to disjointed customer interactions—with Relate CX, everything is under one roof. Contact us today and find out how we can transform your business.